Policies

Professional standards and ethics for every engagement

Standards

ISO 20700:2017

Our company adheres to ISO 20700:2017 Guidelines for Management Consultancy Services and has been certified since June 2019. The standard shapes our methods, documentation, and client governance—ensuring clarity on scope, deliverables, timings and costs before work begins.

Code of Ethics

CMC Principles We Follow

Serve the Interests of Client

Act in accordance with all laws and legislation
Engage only in projects in the client’s best interests; avoid unrealistic expectations
Ensure scope, deliverables, timings and costs are clear and agreed before work starts
Carry out assignments effectively and with due care; maintain progress communications
Provide sound, evidence-based advice and guidance

Transparency of Representation

Be open about qualifications, skills and experience; accept only competent work
Declare factors that may affect independence or objectivity, including third‑party remuneration
Identify and disclose conflicts of interest and resolve them with the client
Specify and agree any sub‑contracted work; require equal adherence to this code

Professional Behaviour

Treat client information as confidential; respect confidentiality from any source
Do not take personal advantage from privileged information, nor enable others to do so
Act with courtesy and respect to clients, employees and professional colleagues
Maintain personal conduct befitting the profession of management consulting